Customer Service & Support
Altora is a self help platform, but that doesn’t mean you are alone for setup and management.
We are with you every step along the way.
- Webinar TrainingWebinar training is available for quick and effective presentations online. Training is simple and can be recorded for later use.
- User Guides & Knowledge BaseAdditionally, a comprehensive Administrator User Guide is provided at the commencement of your service to refer to whenever you need. Our online Knowledge Base is also available with useful video tutorials.
- Technical Support TeamGet direct access to our most senior support engineers for all your technical queries via email or phone.
- 360-degree Customer ViewOur comprehensive Customer Support database provides a 360 degree view of your company. Your contacts and communications with your staff are available for the whole Axion Support Team to understand your unique business and support you better.
An integrated team of services from Sales Consultant, Account Manager and Course Designers to assist you through the setup and delivery of your system.